Terms & Conditions
Last Updated: September 30, 2025
Welcome to The Shoe Palace. These Terms of Service (“Terms”) constitute a legally binding agreement between you and Endrskor LLC (doing business as “The Shoe Palace,” “we,” “us,” or “our”).
By accessing theshoepalace.com, creating an account, or purchasing products, you agree to be bound by these Terms. If you do not agree, you must discontinue using our website and services.
1. Use of the Website & Intellectual Property
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All content on this site — including text, graphics, product images, designs, and logos — is the property of The Shoe Palace and protected under U.S. copyright, trademark, and other intellectual property laws.
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You are granted a limited, non-exclusive license to use this website for personal shopping only.
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You may not reproduce, distribute, display, modify, reverse engineer, or create derivative works without prior written consent.
2. Customer Obligations
By using our website, you agree to:
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Provide accurate and complete information when creating an account or placing an order.
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Maintain confidentiality of your login credentials and notify us immediately of unauthorized use.
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Comply with all applicable U.S. federal, state, and local laws.
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Not engage in prohibited conduct such as fraud, spamming, hacking, scraping, or misuse of the site.
3. Products, Pricing, and Orders
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Accuracy: We make every effort to provide accurate descriptions, colors, and sizing. However, actual product colors may vary due to device displays and lighting.
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Pricing: Prices may change at any time without notice. We reserve the right to correct pricing errors.
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Order Acceptance: We may refuse or cancel any order, including due to stock unavailability, errors, or suspected fraud. Refunds for canceled orders will be issued to the original payment method.
4. Shipping, Returns & Refunds
All purchases are subject to our Shipping Policy and Refund and Returns Policy. By placing an order, you confirm you have read and agree to those policies.
5. User Accounts
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If you create an account, you are responsible for all activity under that account.
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You must immediately notify us of unauthorized use.
6. User-Generated Content (Reviews & Feedback)
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If you post reviews, comments, or other content, you grant The Shoe Palace a non-exclusive, royalty-free license to use, reproduce, and display such content for business purposes.
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You may not post unlawful, defamatory, obscene, or infringing content.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the availability, content, or practices of those websites. Use them at your own risk.
8. Privacy & Cookies
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. By using our site, you consent to such data practices, including cookies as described in our policy.
9. Disclaimer of Warranties
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Products and services are provided “as is” and “as available.”
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We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
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We do not guarantee uninterrupted access, error-free service, or that defects will be corrected.
10. Limitation of Liability
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To the maximum extent permitted by law, Endrskor LLC shall not be liable for any indirect, incidental, or consequential damages arising from use of the website or products.
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Our total liability is limited to the amount paid for the product giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless The Shoe Palace, its employees, officers, and affiliates, from any claims, damages, or expenses resulting from your violation of these Terms or misuse of the website.
12. Governing Law & Dispute Resolution
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These Terms are governed by the laws of the State of California, United States.
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Any disputes will be resolved exclusively in the courts of California, unless you and we agree to binding arbitration.
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If arbitration is chosen, it will be conducted under the rules of the American Arbitration Association (AAA), and the decision shall be final and binding.
13. International Users
Our website is controlled and operated from the U.S. If you access it from outside the U.S., you are responsible for compliance with local laws. We do not guarantee that our products or terms comply with foreign regulations.
14. Severability & Entire Agreement
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If any provision of these Terms is found invalid, the remaining provisions will remain in effect.
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These Terms, together with our policies (Privacy Policy, Shipping Policy, Refund Policy), constitute the entire agreement between you and us.
15. Changes to These Terms
We may update these Terms at any time. The “Last Updated” date above indicates the latest revision. Continued use of our services after changes means you accept the new Terms.
16. Contact Information
Company Name: Endrskor LLC
Company Number: B20250044073
Address: 3972 South Hobart Blvd Los Angeles, CA 90062, United States
Email: contact@theshoepalace.com
Phone: +1 (909) 789-2537
Contact Form: Click here
Business Hours: We are available Monday – Friday 7:00 AM to 6:00 PM (Pacific Time, PT) to assist you with any inquiries.
Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.