Payment Methods

Welcome to theshoepalace, proudly operated by Endrskor LLC. We are committed to providing you with a secure, seamless, and transparent purchasing experience for our premium Print on Demand products, including T-shirts, Sweatshirts, and Hoodies. To ensure complete clarity and transparency, please carefully review our comprehensive Payment Methods Policy below.

Accepted Payment Methods

To streamline your shopping experience, we offer two secure and convenient payment options:

  • PayPal: A globally recognized payment platform providing secure and fast online transactions.

  • Stripe: A leading secure payment processor that accepts major credit and debit cards, including Visa, Mastercard, American Express, Discover, and more.

These secure payment methods are exclusively available for orders shipping within the United States.

Payment Security

At theshoepalace, safeguarding your payment information is of paramount importance. We use advanced encryption technologies and comply strictly with industry security standards (PCI-DSS compliant) to ensure your financial data remains safe throughout your transaction. Your credit card information is never stored directly on our servers, minimizing the risk of unauthorized access.

Payment Process and Confirmation

When your payment is successfully completed, you will immediately receive an email confirmation containing essential details, such as your order number, itemized receipt, billing details, and shipping address. We strongly recommend reviewing this confirmation carefully and immediately notifying us of any discrepancies or errors.

Declined Payments

If your payment is declined, we encourage you to verify that your billing information and account details are accurate and up-to-date. Additionally, please ensure your credit or debit card is valid and has sufficient funds available. Should you continue experiencing issues, please contact your payment provider or reach out directly to our customer support team for assistance.

Payment Verification

For your security and ours, theshoepalace reserves the right to verify payment details, especially in cases where transactions appear unusual or high-risk. This process may require additional identification documents or proof of authorization. We appreciate your cooperation and patience during these procedures, which help us protect you against fraud.

Technical Issues and Payment Errors

In the rare event of technical issues causing unsuccessful payments or erroneous charges, please contact us immediately at contact@theshoepalace.com. We are dedicated to promptly investigating and resolving such issues. If an error results in incorrect or duplicate charges, we will promptly process refunds or adjustments, typically within 3-5 business days after verification.

Customer Support and Contact Information

If you encounter any difficulties, have payment-related questions, or require further clarification, please contact our customer support team at:

Company Name: Endrskor LLC

Company Number: B20250044073

Address: 3972 South Hobart Blvd Los Angeles, CA 90062, United States

Email: contact@theshoepalace.com

Phone: +1 (909) 789-2537

Contact Form: Click here

Business Hours: We are available Monday – Friday 7:00 AM to 6:00 PM (Pacific Time, PT) to assist you with any inquiries.

Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.

Your trust and satisfaction are at the heart of our business. Thank you for choosing theshoepalace!