Privacy Policy

Last Updated: September 30, 2025

At The Shoe Palace, operated by Endrskor LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (theshoepalace.com) or purchase our products.

By using our website or services, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact Information: Name, email address, phone number.

  • Shipping & Billing Details: Mailing address, billing address.

  • Transaction Information: Purchase details, order history, and payment details (processed securely via third-party providers).

  • Technical Data: Browser type, IP address, device identifiers, and usage data to improve website performance and security.

  • Cookies & Tracking Data: See Section 10 (Cookies & Tracking).

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.

  • Provide customer service and respond to inquiries.

  • Improve our website, products, and services.

  • Send promotional communications (with your consent, where required).

  • Comply with legal obligations.

3. Sharing & Disclosure

We do not sell your personal data. We may share information with:

  • Payment Processors: Stripe, PayPal, etc.

  • Shipping Providers: USPS, FedEx, UPS.

  • Service Providers: IT hosting, analytics, and marketing platforms.

  • Legal Authorities: Where required by law or to protect our rights.

If personal data is transferred outside the United States (e.g., for hosting or analytics), we take reasonable safeguards such as contractual clauses to ensure adequate protection.

4. Data Security

We use industry-standard security measures (including SSL encryption) to protect your data. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access & Correction: Request a copy of your data or update inaccuracies.

  • Deletion: Request deletion of your personal information.

  • Opt-Out of Marketing: Unsubscribe at any time via the link in our emails.

  • California Residents (CCPA/CPRA): You have the right to know what personal information we collect, request deletion, and opt out of the “sale” or “sharing” of your data. We do not sell personal information.

To exercise your rights, contact us at contact@theshoepalace.com. We will verify your request before taking action.

6. Children’s Privacy

Our website is not intended for individuals under 13. We do not knowingly collect information from children under 13. Parents or guardians who believe their child has provided information should contact us for removal.

7. Governing Law

This Policy is governed by the laws of the State of California, United States.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with the revised “Last Updated” date.

9. Contact Information

Company Name: Endrskor LLC

Company Number: B20250044073

Address3972 South Hobart Blvd Los Angeles, CA 90062, United States

Emailcontact@theshoepalace.com

Phone: +1 (909) 789-2537

Contact Form: Click here

Business Hours: We are available Monday – Friday 7:00 AM to 6:00 PM (Pacific Time, PT) to assist you with any inquiries.

Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.

By using theshoepalace, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please refrain from using our services.