Privacy Policy

At theshoepalace, a brand of Endrskor LLC, we prioritize your privacy and are committed to protecting the personal information you share with us. This privacy policy outlines how we collect, use, store, and disclose your information when you access or interact with our website, theshoepalace.com, and associated services. By accessing or using our services, you acknowledge that you have read, understood, and agree to the collection and usage of your personal data as described below.

Definitions and Key Terms

  • Cookie: A small file placed on your device by our website to help identify your browser and track usage for analytics and personalized content.

  • Company: When referenced in this policy, “Company,” “we,” “us,” or “our” refers to Endrskor LLC, located at 3972 South Hobart Blvd Los Angeles, CA 90062, United States.

  • Country: theshoepalace is based in the United States, where we operate and manage customer data.

  • Customer: Any individual or entity that registers or makes a purchase through theshoepalace to access our services.

  • Device: Any internet-enabled device, such as a smartphone, tablet, or computer, used to access our website.

  • IP Address: A unique identifier assigned to each device connected to the internet, which helps identify your location and network connection.

  • Personnel: Employees or contractors engaged with theshoepalace.

  • Personal Data: Any data that identifies or could identify a person, such as name, email, or billing address.

  • Service: Refers to the services provided by theshoepalace, including our website and its content.

  • Third-party service: Services or providers that are not owned or operated by theshoepalace, but which we may engage for marketing, analytics, and related purposes.

  • You: Refers to users accessing or using our website and services.

Information We Collect

We gather information from you when you visit our website, register for an account, place an order, subscribe to our newsletter, or engage in other activities on our website. The types of information we may collect include:

  • Name / Username

  • Phone number

  • Email address

  • Mailing and billing addresses

  • Payment information

How We Use Your Information

The information we collect is used for various purposes, including:

  • Personalizing Your Experience: Tailoring our services to your preferences and needs.

  • Improving Our Website: Enhancing user experience based on feedback and usage.

  • Customer Service: Providing faster and more efficient responses to your inquiries.

  • Processing Transactions: Managing purchases and processing payments securely.

  • Marketing and Promotions: Communicating relevant offers, promotions, and updates.

  • Administering Surveys and Contests: Engaging with customers through special offers.

Third-Party Data Collection

We may collect data from third-party sources, including social media platforms, if you choose to share your social media information with us. This data may include publicly available information from your social media profiles. You have control over the privacy settings on these platforms, and you can limit the amount of data shared.

Sharing Information with Third Parties

We may share your information with trusted third-party service providers, such as payment processors, marketing partners, or customer service providers, to help us deliver our services. We may also share non-personal data, such as IP addresses, with analytics providers and ad networks to improve our marketing efforts.

In the event of a business transaction, such as a merger or acquisition, your information may be transferred to the new entity. We may also disclose your personal data to comply with legal obligations or protect our rights and interests.

Email Usage

By submitting your email address, you consent to receive marketing emails and transactional updates from theshoepalace. You can opt-out of marketing emails at any time by following the unsubscribe link in the emails. Your email address may also be used for targeted advertising on third-party platforms, such as Facebook.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Once no longer needed, we will securely delete or anonymize your data.

Data Security

We implement security measures to safeguard your personal information, including SSL encryption for payment data. While we strive to protect your data, we cannot guarantee absolute security against unauthorized access or breaches. We regularly review our security practices to minimize risks.

International Data Transfers

As theshoepalace is based in the United States, personal information may be transferred to and processed in countries with varying levels of data protection. By using our services, you consent to the transfer of your data internationally.

Your Rights and Access to Information

You have the right to access, update, or delete your personal data. You may also request information on how your data is being used. To do so, please contact us through our support channels.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you are under 13, you must have permission from a parent or guardian to use our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date. Continued use of the website after such changes signifies your acceptance of the updated policy.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content or practices of these third parties. Please review their respective privacy policies before engaging with them.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Company Name: Endrskor LLC

Company Number: B20250044073

Address: 3972 South Hobart Blvd Los Angeles, CA 90062, United States

Email: contact@theshoepalace.com

Phone: +1 (909) 789-2537

Contact Form: Click here

Business Hours: We are available Monday – Friday 7:00 AM to 6:00 PM (Pacific Time, PT) to assist you with any inquiries.

Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.

By using theshoepalace, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please refrain from using our services.