Payment Methods

Last Updated: 12 January 2026

At The Shoe Palace, a brand of Endrskor LLC, we are committed to providing a secure and reliable shopping experience. This Payment Methods Policy explains the payment options we accept, how your information is protected, and what to expect after placing an order.

Accepted Payment Methods

We accept the following payment methods through secure, industry-standard processors:

PayPal

  • Pay securely using your PayPal balance, linked bank account, or credit/debit card
  • You will be redirected to the PayPal website to authorize the transaction

Stripe (Credit & Debit Cards)

We accept all major cards, including:

  • Visa
  • Mastercard
  • American Express
  • Discover

Card payments are processed through Stripe, a PCI-DSS Level 1 compliant provider.

Payment Security

We prioritize the protection of your personal and financial information.

SSL Encryption

Our website uses SSL (Secure Socket Layer) technology to encrypt data during checkout, ensuring the secure transmission of sensitive information.

PCI-Compliant Processing

  • All card payments are processed by Stripe
  • PayPal transactions remain fully encrypted and secure on PayPal’s platform
  • We do not store or access your full card details

Strong Customer Authentication (SCA) & 3D Secure

For customers in regions where additional authentication is required (such as the UK/EU), our checkout supports:

  • 3D Secure (3DS)
  • Strong Customer Authentication (SCA) under PSD2 regulations

You may be asked to verify your purchase through:

  • Your banking app
  • SMS codes
  • One-time passwords (OTP)

These steps help protect you from unauthorized transactions.

Chargebacks & Dispute Handling

If you believe there has been an unauthorized charge or billing error:

  • Contact us immediately at contact@theshoepalace.com
  • We will review your order and attempt to resolve the issue promptly
  • If necessary, you may open a dispute with your bank, PayPal, or card provider

We comply with all card-issuer rules regarding:

  • Evidence submission
  • Delivery confirmation
  • Refund verification

Our goal is to resolve disputes fairly, quickly, and transparently.

Payment Process & Order Confirmation

Checkout

After selecting your items, enter your shipping and billing details and choose your preferred payment method.

Authorization

You will be directed to PayPal or Stripe’s secure page (if required) to authorize the payment.

Sales Tax

Applicable tax is calculated at checkout based on your shipping address.

Order Confirmation

Once payment is processed successfully, you will receive an email with your order details.

Shipping Notification

You will receive a separate email containing tracking information once your order is shipped.

Currency

All prices on theshoepalace.com are listed and charged in US Dollars (USD).

Contact Information

Store Name: The Shoe Palace
Registered Business Name: Endrskor LLC
Address: 3972 South Hobart Blvd, Los Angeles, CA 90062, United States
Email: contact@theshoepalace.com
Phone: +1 (909) 789-2537
Customer Service Hours: Monday–Friday: 7:00 AM – 6:00 PM (Pacific Time)
Response Time: Within 12 business hours