Accessibility Statement
Last Updated: 12 January 2026
At The Shoe Palace, we are committed to ensuring that our website and services are accessible to all customers, including individuals with disabilities. We believe everyone should have equal access to information, products, and support.
Our Commitment
- We strive to follow recognized accessibility standards such as the Web Content Accessibility Guidelines (WCAG).
- Our goal is to provide a user‑friendly experience for all visitors, regardless of ability.
- We continuously review and improve our website to enhance accessibility.
Accessibility Features
- Clear navigation and consistent layouts
- Text alternatives for images and non‑text content
- Keyboard‑friendly navigation
- Readable fonts and color contrasts
- Responsive design for mobile and desktop devices
Ongoing Improvements
We recognize that accessibility is an ongoing effort. We regularly test our site and welcome feedback to identify areas for improvement.
Feedback & Support
If you experience any difficulty accessing our website or services, please let us know:
📧 Email: contact@theshoepalace.com
📞 Phone: +1 (909) 789-2537
🏢 Address: 3972 South Hobart Blvd, Los Angeles, CA 90062, United States
Customer Service Hours: Monday–Friday: 7:00 AM – 6:00 PM (Pacific Time)
Response Time: We aim to respond within 12 business hours
Legal Compliance
This Accessibility Statement is designed to comply with applicable accessibility laws and regulations, including the Americans with Disabilities Act (ADA) and EU accessibility directives, where relevant.